Effective Date: [Insert Date]
Last Updated: [Insert Date]
Welcome to Conscious Clean! These Terms & Conditions (“Terms”) govern your access and use of our website (https://consciousclean.com), services, and any interactions with our company. By booking a service, browsing our site, or communicating with us, you agree to comply with these Terms.
If you do not agree with any part of these Terms, please refrain from using our services.
1. Definitions
- “Company” / “We” / “Us” / “Our” – Refers to Conscious Clean, including its employees, contractors, and affiliates.
- “Client” / “You” / “Your” – Refers to the individual, business, or entity using our services.
- “Services” – Includes all cleaning, booking, consulting, and related services offered by Conscious Clean.
2. Scope of Services
A. Residential & Commercial Cleaning
✔ Eco-friendly, non-toxic cleaning solutions.
✔ Routine, deep, move-in/move-out, and specialty cleaning services.
✔ Pet-safe, allergen-free, and luxury concierge cleaning options.
B. Service Areas
✔ We operate in Jacksonville, St. Augustine, Ponte Vedra, and surrounding areas.
✔ Services outside our standard service area may incur additional charges.
(Button: “View Service Areas” → Links to coverage map)
3. Booking & Payments
A. Booking Process
✔ Bookings can be made online, via phone, or through our AI chatbot.
✔ All bookings are subject to availability and confirmation.
B. Payment Terms
✔ Payment is due upon booking or at the time of service completion.
✔ We accept credit/debit cards, PayPal, and bank transfers (no cash payments for first-time clients).
✔ All payments are securely processed through third-party payment gateways.
C. Pricing Policy
✔ Service pricing is based on home size, cleaning type, and customization.
✔ Custom quotes may be provided for specialty services, VIP concierge, or large properties.
✔ Any additional services requested after booking confirmation may incur extra charges.
(Button: “Get an Instant Quote” → Links to AI booking system)
4. Cancellation & Rescheduling
A. Client Cancellation
✔ 24-hour notice required for rescheduling or cancellations.
✔ Cancellations within less than 24 hours may result in a cancellation fee.
B. Company Cancellation
✔ Conscious Clean reserves the right to reschedule services due to weather, staffing shortages, or emergency situations.
✔ Clients will be notified promptly and offered priority rescheduling.
(Button: “View Cancellation Policy” → Links to policy details)
5. Client Responsibilities
A. Access to Property
✔ The client must provide clear access to the property at the scheduled time (e.g., keys, entry codes, gate access).
✔ Failure to provide access may result in a missed appointment fee.
B. Home Preparation
✔ Personal items, valuables, and fragile objects should be secured or moved before cleaning begins.
✔ Pets should be safely contained in a designated area for their safety and our team’s comfort.
C. Pre-Existing Conditions
✔ Conscious Clean is not responsible for damage to pre-existing stains, fragile fixtures, or improperly installed appliances.
(Button: “Review Service Agreement” → Links to full cleaning policy)
6. Liability & Disclaimer
A. Limited Liability
✔ Conscious Clean is not liable for:
- Pre-existing damage to furniture, flooring, or surfaces.
- Allergic reactions to cleaning products (we use non-toxic, hypoallergenic formulas).
- Loss of valuables left unsecured.
B. Satisfaction Guarantee
✔ If you are not satisfied with any aspect of the cleaning, we will re-clean the affected area within 24 hours, free of charge.
✔ Re-cleaning requests must be submitted within 24 hours of service completion.
(Button: “Submit a Service Concern” → Links to support form)
7. Privacy & Data Protection
✔ All personal data collected is stored securely and used solely for service fulfillment, communication, and analytics.
✔ We do not sell, rent, or share customer data with unauthorized third parties.
✔ Clients may request data access, correction, or deletion at any time.
(Button: “Read Our Privacy Policy” → Links to privacy policy page)
8. Refund Policy
✔ Refunds are not issued once services have been completed.
✔ In cases of unsatisfactory cleaning, a re-cleaning will be provided instead of a refund.
✔ If a cancellation is made within the permissible timeframe, any prepaid amount will be credited for future use.
(Button: “View Refund Policy” → Links to policy page)
9. Intellectual Property
✔ Website content, branding, service descriptions, and images are copyrighted by Conscious Clean.
✔ Unauthorized reproduction or commercial use of our materials is strictly prohibited.
(Button: “Copyright & Trademark Policy” → Links to legal page)
10. Governing Law & Dispute Resolution
✔ These Terms are governed by the laws of [Your State].
✔ Any disputes must first be addressed through mediation or arbitration before legal action is taken.
✔ Legal claims must be filed in the appropriate courts of [Your Jurisdiction].
(Button: “Contact Legal Department” → Links to legal inquiry form)
11. Updates to These Terms
✔ We may update these Terms from time to time.
✔ Any changes will be posted on this page with the updated effective date.
✔ Continued use of our services after policy changes constitutes acceptance of the revised Terms.
(Button: “View Policy Updates” → Links to version history page)
📞 Contact Information
For questions about these Terms & Conditions, reach out to us:
📧 Email: support@consciousclean.com
📞 Phone: (XXX-XXX-XXXX)
📍 Business Address: [Your Business Address Here]
(Button: “Contact Us” → Links to contact page)
📅 A Cleaner Home Starts Here – Book Now
📌 Final CTA Section (Large & Eye-Catching, No Clutter)
✅ Headline:
“Luxury cleaning with peace of mind—schedule your service today.”
✅ Primary CTA Button:
“Get an Instant Quote” (AI-powered booking system.)
✅ Secondary CTA Button:
“Read Our Full Policies” (Links to full legal section.)
🚀 Execution Plan & Next Steps
1️⃣ Implement Terms & Conditions on Website – Add a footer link for compliance.
2️⃣ Require Agreement Before Booking – Have clients check a “I Agree to the Terms” box before confirming services.
3️⃣ Ensure Legal Compliance with Consumer Protection Laws – Verify that all cancellation, refund, and liability clauses meet legal standards.
4️⃣ Regularly Update & Monitor Legal Policies – Ensure terms evolve with business changes.
5️⃣ Provide Easy Access to Policy Updates – Maintain a log of policy changes for transparency.
This Terms & Conditions document protects Conscious Clean’s legal interests, ensures customer trust, and sets clear expectations for service use. Let’s implement this for compliance and peace of mind! 🚀